KHOERUNISSA, E.; PRAMUDITHA, R.; SUHENDAR, A. Optimizing Public Perception: Understanding the Relationship Between Service Quality and STNK Service Satisfaction in Bandung’s Public Service Mall. Innovation Business Management and Accounting Journal, [S. l.], v. 3, n. 1, p. 79–85, 2024. DOI: 10.56070/ibmaj.2024.010. Disponível em: https://ejournal.trescode.org/index.php/ibmaj/article/view/91. Acesso em: 10 mar. 2025.